You can reach us by:
* telephone: (418) 842 2087
* toll free : 1 800 363 7749
* fax: (418) 842 6651
* email: info@eugene-cloutier.qc.ca
All our production is made in Canada at a single location, one pair at a time, in our facility in Saint-Emile near Quebec City. Some of the procedures included in the manufacturing of our moccasins and boots are done by local artisans in their own homes (beadwork, lacing….)
According to the model we create, we manufacture each different style with the most appropriate leather, and all components ae pre-determined
- a specific category of leather/suede, with a specific thickness and colour (cow hide, moose hide….)
- a specific type of lining (leather, sheepskin, polar, wool…)
- a specific type of sole (leather, rubber, flex...)
The only condition is that you get an RA number beforehand.
The sizing of our moccasins and boots follows the Canadian Size Chart as indicated below. As for width, they are of standard width which is D.
As for all traditional moccasins, they are not available in half sizes nor different widths.
However, leather being a living material, it stretches and adapts to the form of your foot.
Ladies | |||||||||
---|---|---|---|---|---|---|---|---|---|
CANADA / USA | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 |
UNITED KINGDOM | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 |
ASIA | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 |
EUROPE | 35 | 36 | 37 | 38 | 39 | 40 | 41 | 42 | 43 |
Our products do not come in half sizes. If you wear a half size order down to the nearest full size (size 8½ order size 8)
Men | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|
CANADA / USA | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 |
UNITED KINGDOM | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 |
ASIA | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 |
EUROPE | 39 | 40 | 41 | 42 | 43 | 44 | 45 | 46 | 47 | 48 | 49 |
BABY | CHILDREN | JUNIOR | |||||
Aprox. Age | 0 to 6 months |
6 to 12 months |
12 to 18 months |
18 to 24 months |
2 to 3 years |
3 to 4 years |
4 years + |
Size | 2 - 3 - 4 | 4 - 5 - 6 | 3 - 4 - 5 - 6 | 6 - 7 - 8 | 8 - 9 | 9 - 10 | 11 - 12 - 13 1 - 2 - 3 |
Our warranty covers manufacturing defects in workmanship and materials; it does not cover normal wear and tear, accidental damage nor the natural degradation of colors and materials: we may be able however to repair if we judge it possible.
- Visa and MasterCard credit cards, bank transfer, and cheque (after approval of your credit application and references)
- Deliveries in Canada are billed in Canadian $, deliveries in the USA are billed in US $
Yes. When shipping within Canada we add the sales taxes according to the province of the delivery address. For outside of Canada all taxes and custom fees (if applicable) are the customer’s responsibility upon arrival of the merchandise.
- Transportation is at the customer’s expense
- However for each shipment we commit ourselves to search and find the least expensive cost of shipping amongst our official carriers: Purolator, Canpar or Canada Post.
- «In stock» items are our best-sellers; they may be shipped within 24 to 48 hours,
- «Non stock» and «New items» are generally shipped within the next 4 to 6 weeks following receipt of the order; they are however neither exchangeable nor returnable.